Christmas is almost here! To help make your shop a little less stressful, we've compiled all our most frequently asked questions into one place. If you're looking for Christmas gifts, we have an excellent range available that can be found here.
If there's something we've missed, feel free to call us on 01634 295 233 or email customerservices@piratescave.co.uk.
What are your opening hours over the festive period?
|
Date |
Opening Hours |
| Monday 22nd December | 9am - 5pm |
| Tuesday 23rd December | 9am - 5pm |
| Wednesday 24th December (Christmas Eve) | CLOSED |
| Thursday 25th December (Christmas Day) | CLOSED |
| Friday 26th December (Boxing Day) | CLOSED |
| Saturday 27th December | 9am - 5pm |
| Sunday 28th December | CLOSED |
| Monday 29th December | 9am - 5pm |
| Tuesday 30th December | 9am - 5pm |
| Wednesday 31st December (New Years Eve) | 9am - 3pm |
| Thursday 1st January (New Years Day) | CLOSED |
| Friday 2nd January | 9am - 5pm |
What is your returns policy for items purchased over Christmas?
Any purchases made from 1st November 2025 can be returned until the 31st January 2026, so there is plenty of time to return any gifts. All other conditions listed in our Returns Policy apply.
What are your last dates for Christmas delivery?
The table below contains the last dates for guaranteed Christmas Delivery for each region we deliver to. On each date, the cut-off time is 13:00. We cannot guarantee delivery in time for Christmas after the dates listed below, although we will be shipping orders out up until Tuesday 23rd December.
|
Region |
Date |
| England, Wales, Scotland Mainland | Friday 19th December |
| Scottish Highlands & Islands | Thursday 18th December |
| Channel Islands & Isle Of Man | Thursday 18th December |
| Northern Ireland | Thursday 18th December |
Please Note: these dates are subject to stock availability.
