We contract with DHL and Royal Mail to provide a fully tracked next working day delivery service, as standard. You will usually receive tracking information by email and/or text message, where you can manage your delivery directly with the courier. On occasion we may ship goods directly from our suppliers where the items will reach you faster, or due to delivery restrictions (such as with pyrotechnics). The delivery timeframe for when you should expect your order is as stated above. Terms & conditions apply.

For over 40 years we have been based in Rochester, Kent. We're open 6 days a week, and have grown to be one of the largest chandlery stores in the UK. You're always welcome to order items for collection from our store, or visit us where you can expect excellent customer service and experienced advice.

We go beyond what is legally required and offer you a 30 day extended returns window. All we ask is that you return the items to us in their original packaging, without damage or use. For more information, please visit our Returns page. Terms & conditions apply.